Select OK two times to close the Outlook Options dialog box. ![]() Select Privacy Options, and then select the Let Office connect to online services from Microsoft to provide functionality that's relevant to your usage and preferences check box. ![]() Select Trust Center, and then select Trust Center Settings. Outlook 2016, Outlook 2019, and Outlook for Office 365: ![]() To resolve this issue, enable the option to allow Office to connect to online services by following these steps for your version of Outlook. This issue occurs if the Allow Office to connect to the Internet check box under Trust Center Privacy Options is not selected. When you try to create a new Outlook profile, you receive the following error message: We're sorry, we couldn't set up your account automatically, to set it up yourself, click Next. When you select Need Password, you receive the following message: This feature has been disabled by your administrator. When you start Outlook, it is unable to connect, and it displays Need Password in the status bar. You are prompted for your password every time that Outlook starts, even if you enabled the Remember my credentials option. When you connect to a Microsoft Exchange 2016, Exchange 2013, or Microsoft Office 365 mailbox in Microsoft Outlook 2019, Outlook 2016, Outlook, 2013 or Outlook for Office 365, you experience one of the following symptoms:
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